Account
Management
Smart Circle is dedicated to providing the most strategic face-to-face marketing solutions available. To that end, our sales development department oversees the customization of client programs and sales solutions. The team works with other department managers to ensure the smooth execution of sales programs, manage program logistics, monitor inventory and scheduling, and provide overall planning guidance. They are also responsible for monitoring bottom line results and recommending changes as appropriate, tracking progress and successful achievement of client goals.
CUSTOMER
SERVICE
At Smart Circle, we realize that for our clients it is critical that their customers have a superb customer experience, from the initial sales demonstration through resolution of any issues. Smart Circle’s customer service team is dedicated to the prompt resolution of all customer inquiries and issues. By interfacing with customers directly, Smart Circle gives clients the confidence to focus on their core competencies.
Retail
Compliance
The Smart Circle difference depends on consistently-delivered campaigns through and through. The retail compliance department is responsible for ensuring compliance with retailer requirements, providing personalized communication with retail stores and corporate management teams, and confirming retailer requirements are met and that any issues are promptly addressed. They provide constant communication via phone, email, and on-site audits to maximize success for our clients and enhance customer experience.
Distributor
Compliance
Smart Circle realizes that success is achieved through integrity, responsiveness and ethical business practices. Keeping that in mind, Smart Circle takes compliance very seriously and requires each Independent Corporate Distributor to comply with all applicable laws, and client and retailer requirements. With a dedicated compliance team, Smart Circle is able to appropriately address any compliance issues that may arise, and to ultimately assist in the delivery of a smooth and successful sales program for its clients.